Business Analysis

Earners of this badge are able to: • Reflect on & discuss the value of business analysis in supporting organizational change, • Use key terminology and concepts in discussing Business Analysis activities with stakeholders and collaborators, • Apply interviewing & elicitation techniques to engage stakeholders to determine and document organizational requirements, • identify, analyze, and design business analysis processes to improve business workflows, • Create and communicate a strategy analysis, • Utilize effective performance measurement tools and techniques, and • Recommend business solutions designs to address specific challenges.

Earners of this badge are able to: • Reflect on & discuss the value of business analysis in planning & project management, • Recognize the importance of the business analyst’s role in planning & project management, • use key terminology and concepts in discussing Business Analysis activities with stakeholders and collaborators in projects, • Conduct stakeholder needs analysis, • Utilize project management techniques & frameworks to look at project scope from an applied business analysis perspective, and • Organize and manage resources so that projects become complete and objectives are met within defined scope, quality, time, and cost constraints, • Create reporting tools and documentation instrumental to knowledgeable decision making and project evaluation, and • Conduct evaluation of project effectiveness identifying lessons learned.

Earners of this badge are able to: • Create communications that embed best practices with a specific focus on the context of a BA role, • Identify audiences and apply effective communication practices to various stakeholder groups, • Utilize listening, active listening, facilitation, and negotiation skills in building effective communications and meet business objectives, • Communicate in a clear, concise, and compelling manner and produce documents that are accessible and understandable to non-technical audiences, • Utilize electronic resources to produce other compelling and effective Web 2.0 communications and presentations • Create presentations that engage a variety of stakeholders, and • Effectively convey findings and provide feedback while also satisfying both internal and external reporting standards.

Earners of this badge are able to: • Utilize a requirements-gathering approach to enterprise and systems analysis, • Examine a variety of systems solutions and apply best practice methods, processes, and tools involved in gathering, managing, analyzing, evaluating, validating, and verifying requirements to ensure success, • Develop a clear problem statement that identifies the direction for potential solutions, • Interpret requirements in the context of the business, functional and non-functional requirements. • write audience-appropriate requirements documentation and make recommendations for the best business solutions while building stakeholder collaboration, • Develop business solutions recommendations based on best practices, and • Apply best practices in facilitating changes to business process modifications or computer systems,

Earners of this badge are able to: • Examine organizational behaviour with a focus on instilling effective leadership and management skills, • Utilize strategies to manage uncertainty around programs and competing interests, • Apply practical management tools to build and manage high-performance teams, • Create an effective team communication structure that limits and resolves team conflict, • Coach members in cross-functional teams within the context of business analysis, • Enact different leadership styles and adapt leadership and communication to match various stakeholders, and • Identify goals while planning and organizing activities while including a means of measuring and rewarding success.

Earners of this badge are able to: • Initiate and implement various planning approaches used in an agile environment, • Work collaboratively to identify and outline a minimum viable product and understand influences in an Agile iteration, • Perform within the Scrum framework and understand typical team roles and responsibilities, • Develop a user story and understand how a business analyst can reflect requirements through the user stories while defining system functions, • Identify the differences and similarities between predictive, iterative, and adaptive planning approaches for delivering value, • Learn how to better understand your customer’s needs through tools and techniques such as product vision statements, personas and journey maps, and • Utilize prioritization and value definition skills to select the proper user stories from a product back to an iteration backlog.

Earners of this certificate are able to: • Analyze and synthesize organizational information, • implement business analysis techniques and processes, • Create and communicate a strategy analysis, • Identify goals while planning and organizing activities and a means by which those activities are measured and rewarded, • Consider opportunities that contribute to the bottom line, • Build a shared understanding between the project team and stakeholders, • Enact different leadership styles and adapt leadership and communication to match various stakeholders, and • Recommend business solutions designs to address specific challenges.