Change Management: Fostering Culture & Capability

Earners of this badge are able to: • Identify the common barriers to change are and ways to overcome resistance, • Explore ways to build a culture of change within an organization, • Develop an understanding of emotional intelligence and how to assess it, • Understand How emotional intelligence pertains to organizational culture and change management in general and how it can positively impact change projects, • Distinguish the various levels of change maturity an organization can go through, • Identify methods by which organizations continually improve their ability to implement change through stakeholder engagement and other tactics, and • Explain the types of infrastructure an organization can put in place to support change management.